If you have used the mobile application in the past, please sign in with your username first, not your email address. You’ll have the opportunity to change this to your email address once you sign in.
If you can’t remember your username, simply create a new account. You’ll be able to use your email address to sign in from then on.
If you’re still having trouble, email us at wdsupport@mscripts.com.
If you have forgotten your password, go to this link https://harveyssupermarkets.medrefill.com/hvweb//#/forgotPassword and just enter your email address. We will send you an email with a link that you can use to reset your password. Alternatively, you can also use the ‘Forgot password?’ option on the sign in page of the mobile app.
If you have forgotten your email address, please contact our technical support at wdsupport@mscripts.com.
If you have forgotten your password, go to this link # and just enter your email address. We will send you an email with a link that you can use to reset your password.
Please contact our customer support team at wdsupport@mscripts.com for assistance. They will need to know your full name, date of birth, email address on account and an Rx number so they can verify your account.
Please contact our customer support team at wdsupport@mscripts.com for assistance. They will need your full name, date of birth, email address, and an Rx number so they can verify your account.
Our mobile app works on:
- iPhones and iPads
- Android phones and tablets.
If your mobile phone is not supported, you can use our mobile-friendly web pharmacy by going https://harveyssupermarkets.medrefill.com/hvweb/.
Yes, our mobile app lets you manage prescriptions for your family and loved ones.
To add a family member, simply go to the "Family care" option on the home page or in the dropdown menu.
While nearly all prescriptions can be filled through the Mobile App, there are a few that cannot due to various state regulations. If you try to refill one of these prescriptions, the Mobile app will inform you that it cannot be refilled. If you have any questions about these prescriptions, please contact the pharmacy.
Yes! You can set up reminders to take your medications daily, weekly, monthly, or on a custom schedule. To find them, go to the "Reminders" option on the home page or in the dropdown menu.
Alternatively, you can also set up reminders to take medications on time from the prescription details screen.
Yes, you can choose to have prescription names shown in your reminders instead of prescription numbers. To do so:
- Sign in to the mobile app or web pharmacy and go to 'Reminders'.
- Go to the 'Reminder and Notification Settings' section.
- Turn on the 'Show full prescription names in notifications' setting.
Text only customers: You can simply reply with 'P' to any of our text messages from your registered mobile number to receive a link to manage your preferences.
You can easily manage a number of preferences in the Account Page of your mobile app. These include:
- Time zone
- Phone number and email address
- Hiding and showing prescriptions in your prescription list
- Language (if available)
To manage the timing and frequency of your notifications, go to the Reminders area of your mobile application.
Refill from Prescription List
This screen displays all your medications along with the prescription number, pharmacy where it was last filled, fills left and when it was last filled. You can refill a prescription by selecting it from the list. This will display the Drug Details page where you can click the Order Refill button to request a refill.
Refill by Typing Prescription Number
You can refill your prescriptions without signing in to the app by typing in your prescription information.
Transfer Prescriptions from other Pharmacies
You can easily transfer your prescriptions from non-Harveys pharmacies to a Harveys pharmacy.
Find a Pharmacy
This feature allows you to search for your nearest Harveys pharmacy or look for Harveys pharmacies elsewhere. You can also get directions, see the pharmacy hours, and contact the pharmacy (with click-to-call functionality).
Manage Doctor Information
My Doctors allows you to organize your doctor/patient relationship. Now, you can hide and unhide doctors under the ‘Doctors Tab’. You can also see your healthcare provider's contact information and make a call.
Manage Account Information
You can use this feature to manage your notification and prescription display preferences, change your time zone, and more.Download the mobile app from the Apple store or Google Play.
